Q: Are you a manufacturer or a trading company? A: ISO9001:2015 certified manufacturer, located in Bao’an, Shenzhen China. Our factory has been in the line of audio products for more than 10 years with plenty skilled workers. Q: What advantages do your company have? A: AVLINK is a professional manufacturer in noise cancelling/Bluetooth/IR headphones with 12 years experience. We have strong R&D team members averaging over 10 years’ experience and rich experience in OEM/ODM projects. We try our best to offer good quality products at the most competitive prices. Q: Can I customize the product, such as to print our own logo or make a new design? A: Yes, we offer OEM/ODM service. Please contact us to check the details. Q: Can I have a sample before placing the large order? A: Of course. Sample can be sent to you for your evaluation before mass production. Q: How do you ship the goods? A: We send the sample to you via DHL, UPS, FedEx, TNT, EMS, SF express and other ways required by you. And we arrange the bulk shipment by sea or by air as required. Q: What is the lead time? A: It depends on the quantity and your order requirements. Usually it takes 1 to 5 working days for sample, 25 working days for first bulk order and 20 working days for repeat order. Q: What payment methods do you accept? A: T/T, L/C at sight, PayPal, Western Union, Trade assurance Q: What kind of packaging do you offer? A: Our standard package for sample is white box or brown box. For mass production, customized package is available. Q:Can I visit your company and factory? A: Sure. Welcome to visit our company and factory.